Frostkitty,
I'm also sorry for your lost job.
It's hard to believe that your employer decided to relieve you of employment - just over this one incident.
Maybe it was just the
reason he
used to fire you.
I'd be pretty pissed about losing my job over a single customer's screwed-up order (his fault, or otherwise).
I'd also be pissed that my boss would take a customer's word over mine, and then fire me because of the incident.
Eating a $30+ order because of a forgotten soda seems extreme to me.
Think back a bit...
Was your reaction worse than it should have been?
How many times did you use the word "asshole" during this episode, and was it within earshot of your boss or the customer?
Are we hearing the whole story?
My advice... go back to your boss in a few days, after letting it boil over.
It sounds like he may have over-reacted a bit too.
Sometimes "bosses" think the only recourse they have is to make an example of someone.
He has to "prove" that he is in charge, and maybe you challenged his little ego a bit too much.
First thing first, decide if you still WANT to work for this person (or company).
If so, then try explain the incident to him in a calm manner, and kiss up (
just a little -
very little... NO JOB is worth groveling / repeat / NO job is worth groveling).
Let him know that he probably had the right to get rid of you, but ask for a second chance.
"It was a stressful day; your cat just died; your Grandma just died*; your son just flunked third grade... again!"
Pick one - don't try all of these at the same time, *(and keep count of the number of Grandmothers you have lost, in case you've used this excuse before)
If he's human, you may get a second chance.
If he's an asshole, then remember that he is the asshole who will be "referring you" when you apply for your next job(s).
Don't burn that bridge.
Just let him know that you "understand his dilemma, and you feel like you can do better if he allows you to redeem yourself."
Either way, thank him for the opportunities and the experience... and this might actually work for you.
One thing about "people in positions of power" is that they forget where they came from sometimes... especially if they've
"made it through the ranks of dough-pounder to 'Manager' " in just three months